FAQ's
1. Are your watches authentic?
Yes. Every watch sold by Elite Wrist is carefully inspected before dispatch to ensure it meets our quality standards.
2. Do all watches come with a warranty?
Yes. Every watch purchased from Elite Wrist includes a 1-Year Domestic Warranty against manufacturing defects.
3. What is your return policy?
We offer a 7-Day Return Policy on eligible products. The watch must be unused, in its original condition, and returned with all original packaging and accessories.
4. Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available for eligible PIN codes across India at no additional charge.
5. Is shipping free?
Yes. We provide Free Shipping on all orders across India.
6. How long does delivery take?
Most orders are delivered within 2ā7 business days, depending on your location.
7. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS (where applicable).
8. How do I claim my warranty?
Simply email us at support@elitewrist.online with your order number and details of the issue. Our support team will guide you through the process.
9. What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards , and Cash on Delivery .
10. How can I contact customer support?
Email us anytime at support@elitewrist.online. We aim to respond within 24ā48 business hours.